What Living as a Resident Can Teach Long-Term Care Staff: The Power of Empathy to Transform Care

重量：0.2kg 　頁數：133   裝訂：平裝　開數：21 x 14 cm　印刷：單色

Transform your culture of care using the innovative Through the Looking Glass program! Created by an administrator struggling to jump-start culture change in her care community, Through the Looking Glass is a unique program that changes staff attitudes and teaches the importance of person-centered care practices by placing staff directly in the shoes of residents, with remarkable results.